Comtrend Update Support

I f would like some assistance with the Comtrend modem update please contact technical support. Technical Support can be reached for live answer support 24 Hours a day, 7 days a week, 365 days a year at 1-866-484-1047 (us)

How to download the update and log into the Comtrend modem

If you are experiencing Frequent Disconnects with the Comtrend ADSL Modem we recommend a firmware update.

  1. Start by downloading the update file CT-5361T-CFE-A131-306CTU-C13_R01.bin
    (important to remember where you are saving this file on your computer)
  2. Next open Internet explorer in the address bar type
  3. This will take you to a login box.
  4. Type in the following – username: root and the password: 12345
  5. Comtrend page will come up follow the instructions below.

Apply the Firmware Update

Click on Advanced Setup


Click on Management


Click on Update Software


Browse and find the update file named CT-5361T-A131-306CTU-C08_R04.bin

Double click the file and next click on Update Software. The Comtrend will save the configuration and reboot. Congratulations the update is complete.

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