Comtrend Update Support

Comtrend Update Support
I f would like some assistance with the Comtrend modem update please contact technical support. Technical Support can be reached for live answer support 24 Hours a day, 7 days a week, 365 days a year at 1-866-484-1047 (us)

How to download the update and log into the Comtrend modem

If you are experiencing Frequent Disconnects with the Comtrend ADSL Modem we recommend a firmware update.

  1. Start by downloading the update file CT-5361T-CFE-A131-306CTU-C13_R01.bin
    (important to remember where you are saving this file on your computer)
  2. Next open Internet explorer in the address bar type 192.168.1.1
  3. This will take you to a login box.
  4. Type in the following – username: root and the password: 12345
  5. Comtrend page will come up follow the instructions below.

Apply the Firmware Update

Click on Advanced Setup

comtrend1

Click on Management

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Click on Update Software

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Browse and find the update file named CT-5361T-A131-306CTU-C08_R04.bin

Double click the file and next click on Update Software. The Comtrend will save the configuration and reboot. Congratulations the update is complete.