Support

Technical Support can be reached for live answer support 24 Hours a day, 7 days a week, 365 days a year at 1-866-484-1047 (us)

Help through e-mail – help@falcon1.net
Report Internet Abuse – abuse@falcon1.net
For hearing and speech impaired: TTY/TDD 888-600-9212 or (419)739-3183

Falcon1 has resolved a known issue with the Comtrend 5361T ADSL modem. After some research by our Staff we have a fix in place for “Frequent Disconnects” with the Comtrend ADSL modem. Click here to get started or contact technical support for assistance.

Help Video: How to Program Amino Remote to work with your New TV.