Telephone Service

Telephone Service

New Telephone Service

For new telephone service in the Minford, Ohio area contact our Telephone Business Office.

1 (740) 820-2151
Office Hours: Monday – Friday – 8:30 AM to 4:30 PM
Closed Saturdays, Sundays, and Holidays

Additional Telephone Services:

CALLING FEATURES/PRICING

Pick all four of these services for only $4.00/month!

Select a Service below to get more information.

CALLING FEATURESPRICING
Call Waiting$1.00/month
Call Forwarding$1.50/month
3-Way Calling$1.50/month
Short Speed 8$1.00/month
Additional ServicesPRICING
Per Call / Per Line Number Privacy$0.50/month
Automatic Recall$3.00/month
Automatic Call Back$3.00/month
Caller ID (number only)$3.00/month
Caller ID (name and number)$5.00/month
Selective Call Rejection$3.00/month
Selective Call Rejection$3.00/month
Selective Call Acceptance$3.00/month
Selective Call Forwarding$3.00/month
Selective Distinctive Ringing / Call Waiting $3.00/month
Call Trace Service
Anonymous Call Block$1.50/month
Call Forwarding$1.50/month
Call Waiting / Caller ID (number / name and number)$6.00/month
Voice Mail$5.00/month

CALL WAITING

If someone else is trying to call you while you’re already on the phone, Call Waiting will alert you with a “beep.” You may then put the first person on hold while you catch your second call. Now you can keep on talking even while you wait for another important call.

Here’s How Your Call Waiting Feature Alerts You

A beep tells you another cal l is waiting. Only you hear this tone.

Another reminder will be heard 10 seconds later if the waiting call remains unanswered.

The second caller hears only the normal ringing tone.

To Answer The Second Call

Depress the switchhook for about one second to place your call on hold.

You will automatically be connected with the second caller.

To Alternate Between Calls

Depress the switchhook for about one second to alternate between calls.

Each conversation is private and cannot be heard by the other caller.

To End Either Call

Simply hang up

Your telephone will ring

When you answer it, you’ll be connected with the other caller.

To Temporarily Cancel Call Waiting Before Placing A Call

Press *70, wait for dial tone and make your call.

CALL FORWARDING

Now you can transfer an incoming call to another number. Call forwarding is great for the business person who wants to catch after-hours business calls at home or for anyone who does not want to miss an important call.

To Forward Your Calls

Lift the handset and listen for the dial tone.

Dial 7-2-# (on a rotary dial phone, dial 7-2 and wait four seconds).

Again, listen for the dial tone.

Now, dial the number where you wish your calls forwarded. (Speed Calling codes may be used if you also have this feature.)

When someone answers at the forwarded number, your Call Forwarding feature is now in effect.

If there is no answer, or if the line is busy, hang up and repeat the previous steps. If you do this within two minutes, you’ll hear two beeps meaning your Call Forwarding feature is now working. Once you have activated Call Forwarding , the phone will make one short ring each time a call is forwarding. You can still make outgoing calls from this phone. If you wish to change the number your calls are being transferred to, just deactivate Call Forwarding (see below) and then follow the steps above for Call Forwarding.

To Deactivate Call Forwarding

Lift the handset and listen for the dial tone.

Dial 7-3-# (on a rotary dial phone, dial 7-3 and wait four seconds).

Listen for two beeps. Call Forwarding is now deactivated and calls will ring on your phone.

THREE-WAY CALLING

Now you can turn an everyday two-way phone call into a three-way conference conversation.

To Add A Third Person To Your Call

First, depress the switchhook for about one second. This will place the first call on hold.

Listen for the dial tone. Then dial the third person. (Speed calling codes may be used if you also have this feature.)

When the third person answers, you may talk privately with this person before you make the call three-way.

To make the call three-way, depress the switchhook for about one second to add the person on hold. Your three-way call is now underway.

If for some reason the call to the third person is not completed or you decide not to add the person to the call, depress the switchhook twice to resume your conversation with the person on hold.

To Disconnect The Third Person

Press the switchhook for about a second. You will now have only the original party on the line.

-Or-

If either of the other two people hangs up, you can continue to talk to the one remaining.

To Disconnect Completely

Simply hang up.

Now you can emergency or frequently dialed numbers just by dialing one or two numbers. This capability includes long distance numbers.

SHORT SPEED 8

To Enter Or Change Your Short Speed 8 List:

Lift the handset and listen for the dial tone.

Dial 7-4-# (on rotary dial phones, dial 7-4 and wait four seconds).

Listen for the second dial tone.

Dial one of the 8 one-digit speed-numbers (2 through 9).

Then dial the number you wish to speed call. (For long distance entries, remember to include the “1” and the area code.)

Press the # button (on rotary dial phones, omit this step and wait four seconds).

Listen for the two beeps which indicate that your number has been entered. Then hang up and repeat procedure.

You may continue entering all the numbers on your list at this time or enter them one at a time later. You can keep track of your speed-numbers on the Short Speed 8 Reference List.

To Use Your Speed Calling Feature

Lift the handset and listen for the dial tone.

Dial the appropriate one-digit speed-number (2 through 9).

Press the # button (on rotary dial phones, omit this step and wait four seconds).

Your call will now be automatically dialed.

CALLER ID

With Caller ID, you can know who is calling even before you pick up the phone. Caller ID shows the caller’s name and phone number on a special display unit (sold separately). Most units also give the date and time of each call. Then, you can decide whether to answer the phone. Per call blocking of number display is available to all customers. Simply press *67 (or dial 1167) before the telephone number you are calling.

PER CALL / PER LINE NUMBER PRIVACY

Per Call Blocking

Per call blocking allows callers in areas where their telephone numbers could be displayed to Caller ID subscribers to block the display of their telephone number – whenever they choose – by dialing *67 to 1167. There is no need to presubscribe to free per call blocking service. It is provided automatically by dialing *67 or 1167 prior to placing a call.

Per Line Blocking

Per line blocking automatically prevents the telephone number from being displayed on a Caller ID device on all calls placed from a subscriber’s telephone line

AUTO RECALL/CALLBACK

Auto Recall

Enables a subscriber to have a call set up performed automatically to the calling party of the last incoming call, whether the call was answered or not. The subscriber dials the activation code *69 or 1169. The subscriber hears the directory number of the last incoming call prior to deciding whether or not to recall that number. If the line is busy when the subscriber activates the recall, a confirmation announcement is heard, the subscriber hangs up, and a querying process begins. For the next 30 minutes, both the calling and called parties lines are checked. The call set up is made when both the originating and terminating lines are idle. Up to 30 automatic recall requests can be queued for each subscriber. The subscriber can cancel all automatic recall requests by dialing *89 or 1189. After activation, both originating and terminating subscribers may place other calls without affecting the Automatic Recall service status.

Auto Callback

Automatically redials the last outgoing number called after the subscriber activates the service by dialing *66 or 1166. The service can be deactivated by dialing *86 or 1186. Automatic call back applies regardless of whether the original call was answered, unanswered, or encountered a busy tone. The system monitors a busy line for up to 30 minutes and performs a call set up when both the calling party and called lines become idle. After activation, the originating and terminating subscribers may place other calls without affecting the Automatic Call Back service status.

SELECTIVE CALLING FEATURES

Selective Call Acceptance

Allows the subscriber to define a list or calling directory numbers that will be accepted. Any calling numbers not on this list are routed to an announcement stating that the call is not presently being accepted by the calling party. Subscribers can review or change the list of accepted directory numbers as desired. After entering the access code of *64 or 1164, the switch provides the subscriber with the status of the service (active or inactive) and the number of directory numbers on the list.

Selective Call Rejection

Enables the subscriber to specify incoming call directory numbers that are to be denied termination. Rejected calls are given a prerecorded call rejection announcement and are terminated. The subscriber can either enter a directory number directly into the list or direct the switch to add the directory number from the last incoming call to the list. Up to 32 directory numbers can be stored in the Selective Call Rejection List. To activate the service, the subscriber dials *60 or 1160. The subscriber may then change the status of the service (active or inactive) or query or change the screening list.

Selective Call Forwarding

Enables the subscriber to designate incoming call directory numbers that are to be forwarded. The subscriber also designates a remote directory number to which the incoming calls are to be forwarded. 32 directory numbers can be stored in the Selective Call Forwarding List by dialing the access code *63 or 1163. The subscriber may change the status of the service (active or inactive) or query or change the screening list.

Selective Call Distinctive Ringing/Call Waiting

Enables the subscriber to designate up to 32 directory numbers from which incoming calls are to be identified by distinctive ringing or if the subscriber also has the call waiting feature, by a distinctive call waiting tone. By dialing the access code *61 or 1161, the subscriber can change the status of the service (active or inactive) or query or change the screening list.

CALL TRACE SERVICE

We offer a more timely means of tracing obscene, harrassing, or threatening calls through Call Trace service.

To Use Your Call Trace Service:

Hang up from the threatening or obscene call.

Before making or receiving any other calls, pick up the phone, listen for dial tone, dial *57 (1157 on rotary phones) and follow the recorded instructions.

After a successful Call Trace activation, the nuisance caller’s phone number, the date, and the time of the call is transmitted to the Minford Telephone Company.

You will not be given the name or number of the nuisance caller, this information will only be released to your local Sheriff’s Dept. after you file a telephone harrassment case with them and they contact Minford Telephone Co. for that information.

Call Trace is available at no additional monthly charge.

ANONYMOUS CALL BLOCK

Blocks calls from people who have activated either the Selective Blocking or Complete Blocking feature, which prevents their name and or phone number from being displayed on a Caller ID device.

How it works:

Dial *77 to activate this service. Blocked callers will hear a message instructing them to hang up, remove their blocking and call again.

Dial *87 to deactivate this feature.

CALL FORWARDING – BUSY

Call Forwarding On Busy allows you to forward incoming calls to a fixed number of your choice. Calls will forward when you are on the telephone.

To Forward Your Calls

Lift the handset and listen for the dial tone.

Dial *90 (on a rotary dial phone, dial 9-0 and wait four seconds).

Again, listen for the dial tone. .

Now, dial the number where you wish your calls forwarded. (Speed Calling codes may be used if you also have this feature.)

When someone answers at the forwarded number, your Call Forwarding feature is now in effect.

If there is no answer, or if the line is busy, hang up and repeat the previous steps. If you do this within two minutes, you’ll hear two beeps meaning your Call Forwarding On Busy feature is now working. If you wish to change the number your calls are being transferred to, just deactivate Call Forwarding On Busy (see below) and then follow the steps above for Call Forwarding On Busy.

To Deactivate Call Forwarding

Lift the handset and listen for the dial tone.

Dial *91 (on a rotary dial phone, dial 9-1 and wait four seconds).

Listen for two beeps. Call Forwarding On Busy is now deactivated.

CALL WAITING / CALLER ID

When you hear the Call Waiting ID signal, your Caller ID compatible display unit will show the name and telephone number of the incoming call. You may decide whether to interrupt your call to talk to the caller or call back.

Call Waiting / Caller ID service requires a Call Waiting ID compatible display device or phone. ( This device is different from a standard Caller ID device).

Voice Mail

If you are tired of replacing your answering machine or only accessing messages from home, we now offer voice mail that can be accessed from anywhere there is a phone.

To Set up Voice Mail (when call is not answered)

Dial *92

Dial 2,3,4,5,6,7,8 (number of rings before voice mail picks up )

Dial 820-2000

(Use this to replace an answering machine)

To Set up Voice Mail (when phone line is busy)

Dial *90

Dial 820-2000

(Use this when someone is online and phone line is busy)

To access your Voice Mail

Dial 820-2000

Dial your home phone number

Enter your password followed by the # key, Your password will be 0000 until you change it.

Main menu, press 1 to retrieve messages, press 3 to send message, press 7 for current date and time, or press 9 for mailbox setup.